Privacy Policy

---

Effective Date: 01.01.2025

Benchmark TM (“we,” “us,” or “our”) is committed to protecting the privacy and security of all personal data that we collect, process, and store in the course of our operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By interacting with Benchmark TM, whether via our website, email, phone, or in person, you agree to the terms of this policy.

Benchmark TM Ltd
Registered Address: BT82 8BH
Company Number: NI671081
Email: support@benchmarktm.co.uk
Phone: 03330530853

We are a UK-based traffic management company providing temporary traffic and event management services. We are registered with the Information Commissioner’s Office (ICO).

We may collect and process the following types of personal data:

• Name and contact details (e.g., email address, phone number)
   
• Business address and billing information
   
• Job title and company details
   
• Communications and correspondence history
   

• Personal identification (e.g., name, address, date of birth, NI number)
   
• Employment history, qualifications, training records
   
• Emergency contact information
   
• Medical and health information (if necessary for role or safety compliance)
   
• Right-to-work documentation
   
• Bank details for payroll
   

• IP address, browser type, and operating system
   
• Website usage data via cookies (see Section 9)
   

We use personal data for the following purposes:

• To deliver and manage our services
   
• To communicate with clients, suppliers, and subcontractors
   
• To manage employment relationships and HR functions
   
• To meet legal and regulatory obligations
   
• To improve our services and maintain safety standards
   
• For marketing communications (with consent where required)
   

We only process your personal data when we have a legal basis to do so. These may include:

• Performance of a contract – to provide services or manage employment
   
• Legal obligation – to comply with regulatory requirements
   
• Legitimate interests – for business operations and service improvements
   
• Consent – for optional marketing communications or data sharing
   

We do not sell or rent your personal data. We may share your information with:

• Accredited training bodies (e.g., for certification purposes)
   
• Local authorities or statutory bodies (as part of permit or legal requirements)
   
• IT and payroll service providers (under strict data protection agreements)
   
• Regulatory bodies (e.g., HSE, ICO) if required by law
   

All third-party providers are contractually obligated to comply with data protection legislation.

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Specific retention periods vary depending on the type of data and applicable regulations.

You have the following rights regarding your personal data:

• Access – request a copy of the data we hold about you
   
• Correction – request that we update inaccurate data
   
• Erasure – request deletion of your data (in certain cases)
   
• Restriction – request limits on processing
   
• Objection – object to processing based on legitimate interests
   
• Data portability – request transfer of your data to another provider
   
• Withdraw consent – at any time where processing is based on consent
   

To exercise your rights, contact us at: [Insert Email Address]

Our website uses cookies to enhance user experience and collect anonymised analytics data. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. This includes secure IT systems, staff training, and data access controls.

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing it periodically.

If you have any questions or concerns about this policy or how we handle your data, please contact:

Data Protection Officer
Benchmark TM Ltd
Email: support@benchmarktm.co.uk
Phone: 0333053853 or 07546089025

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk